Category Archives: Expert Testimonials

Expert Gail F. Goodman shares insights from Age of the Customer

GailGoodman-PhotoIn his new book, The Age of the Customer, Jim Blasingame reveals why all managers must re-examine their business through the new and evolving expectations of customers. And this is now happening often before you even know the customer exists, at what Jim calls “the Moment of Relevance.” Let Jim help you bring your business into the Age of the Customer.

Gail F. Goodman, CEO, Constant Contact, author of Engagement Marketing: How Small Business Wins in a Socially Connected World

Expert Jay Mincks talks about The Age of the Customer


As Jim Blasingame proves in his new book, the Age of the Customer has changed the rules of selling. Since nothing happens until someone makes a sale, understanding these new rules is essential to success, and no one delivers that understanding better than Jim. In fact, chapter 16 alone is worth the price of this book.

Jay Mincks, Executive Vice President, Sales and Marketing, Insperity